Health & Wellness

The script came in.
Then the link went down.

E-prescribing, the dispensing system, claims adjudication and controlled-substance reporting all need to be up while the queue's out the door. We keep them running, secure the patient data, and help you get your HIPAA evidence in order.

Foothills Digital—Sentrello Premier Partner

  • AWS
  • Azure
  • Google Cloud
  • DigitalOcean
  • On-premises Linux
  • On-premises Windows

Every one of our people holds active certifications on the platforms they work on.

Sentrello is our only partnership. On the clouds, it's our people who hold the certifications. We don't claim a partner tier, and we'll keep saying so until that changes.

Sound familiar?

When the system stalls, patients wait

Somebody at the counter needs their insulin today, not when the connection comes back.

  • The e-prescribing feed drops, and doctors' offices start faxing scripts your team then keys in by hand.
  • Claims bounce at adjudication because a plan changed its rules overnight and nobody was told.
  • The controlled-substance log and the state monitoring database get reconciled by one pharmacist, late, after close.
  • Several techs share a dispensing login, so the audit trail just says 'tech'.
  • One internet line feeds the whole counter, and there's no second connection to fall back on.

What goes down most at your counter?

The connection, the dispensing system, or the claims.

We'll tell you what we'd shore up first and what's involved. Your quote is built around your pharmacy and nobody else's.

  • What we arePlan, create, launch, maintain
  • What we areSentrello Premier Partner
  • What we areEvery quote written for you